DCN911.COM Off-Network Support

4:23 AM, Update, RESOLVED: named has been rebuilt and all domains are resolving normally again.

For those who are interested, this is a known bug with Redhat as well as within cPanel’s update system, and remains unfixed with both groups (circa 10 months since its first report). We’ve advised our entire technical staff of the fix so that if this occurs on any other systems they will be able to repair it quickly.

Thank you for your patience!

DCSN Team, serving
Agile Hosting & Door County Networking

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4:05 AM: A bad cPanel/OS update has caused the nameserver service to go down. The server is still up, which you can see by visiting your domain via:

http://72.36.234.122/~your_username <== insert your username at "your_username" -- be sure to include the tilde (~)

We are currently running a force-update of the operating system RPMs (the ones which didn't update properly). The nameserver service will come back up just as soon as they have downloaded and installed. The process should take about 15 minutes, barring unforseen circumstances.
If you have any questions or concerns please feel free to contact us on Skype (username: agilehosting) or send us an e-mail at baileyhost@gmail.com

Thank you!!!!

DCSN Team, serving
Agile Hosting & Door County Networking

The eagleharbor server went offline at 9:45 PM. We have put in a reboot request and the data center technicians are working on bringing the server up as we speak. We will post further updates as they become available.

DCSN Support Team
DOOR COUNTY NETWORKING
AGILE HOSTING

UPDATE 10:05 PM: The OS forced an FSCK prior to booting. The FSCK has completed and the server is back up. We are investigating why this crash occured and will do whatever we can to correct the issue so it does not occur again.

Thank you for your patience! Have a great evening.

DCSN Support Team
DOOR COUNTY NETWORKING
AGILE HOSTING