Archive for December, 2006

Server ’svensbluff’ Drive Replacement

UPDATE, 6:32 PM: That was quick! The replacement was completed before we even had our original post up. All services are back up and running normally. ##
6:29 PM: Our shared hosting server ’svensbluff’ has been taken temporarily offline to have its backup drive replaced. This is not an OS-critical drive, nor is it a drive [...]

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New Support Desk Online!!

Our new support desk is online and running! Please bookmark the new URL:
http://www.dcn911.com/support-center/
Or you can use the links at the right to get there.
If you have any questions or issues please do let us know right away. :D

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Support System Issues

As many of our dear clients have pointed out :D our helpdesk at https://www.dcnsafe.com/tt/ is broken.
Rather than delay fixing our clients’ sites from the drive failure last week, we dropped our own site to last priority and put repairing client sites at first priority. We’ve been providing support via e-mail and that seems to have [...]

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eagleharbor kernel upgrade & reboot

8:49 P.M. UPDATE: The kernel upgrade was successful. The server has been upgraded and is back online running the new kernel.
Thank you and have a great evening.
DCSN Team
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8:44 P.M. NOTICE

Greetings!
We are upgrading the kernel on eagleharbor and will be rebooting the server shortly to make the new kernel take effect. This is a critical security [...]

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