This weekend, cPanel auto-updated all servers on the “Release” build to cPanel 11. The previous version of cPanel was 10.x, so that makes cPanel 11 a BIG update.
cPanel has been preparing your server for this update for some time, bringing many packages up-to-date over the past weeks and months, in the hopes of making the transition as smooth as possible. It is imperative for security reasons — not just cPanel 11 — that your server be running the latest packages of OS software. (Please understand we do not allow unpatched/out-of-date servers to run on our network. Running out-of-date software is prohibited by our TOS as it is a security risk to everyone, not just you and your server.)
The most common problem we have seen is servers running an old version of Perl. Perl needs to be version 5.8.8 for cPanel 11 and related perl modules to work properly. Once your server is upgraded to v. 5.8.8, then the dependent perl modules will be able to update. Here’s a tutorial on how to upgrade your Perl to version 5.8.8. :)
The second-most common problem we have been seeing are difficulties with the mbox to maildir conversion of the mail system. cPanel has been running maildir as the default mail system for over 18 months now, but many folks have been dragging their feet (out of fear — we do understand!!!) about converting. Recently, the mail delivery on many servers stopped working completely because clients were still using the out-of-date mbox system. mbox is deprecated, not supported by cPanel, and is not able to handle the extraordinary volume of mail that most ordinary e-mail accounts have these days. mbox also has functionality limitations that you will be able to break free from once your server has been converted to maildir. We will be posting a FAQ/How-to about mbox-to-maildir as well as dealing with some of the common issues after the conversion.
cPanel 11 is here to stay. It is NOT something to be afraid of. :) cPanel 11 brings a lot of fantastic feature enhancements and additional functionality that your clients are going to LOVE:
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• Getting Started Wizard walks them through the initial set-up of their hosting account!
• New and better File Manager
• New and better HTML editor
• MySQL Database set-up wizard
• Install Perl Modules in client’s home directory
• Install PHP PEAR modules in client’s home directory
• Custom PHP Configuration on per-site basis
• User-level (per e-mail account) e-mail filtering
• WebDAV WebDisk functionality
• Dozens of new Video Tutorials embedded right inside the appropriate cPanel pages
• Much better organization of cPanel’s account features
• Clients can drag-and-drop cPanel sections to reorganize their cPanel so it best makes sense for them
When you login to WHM, you will see an improved GUI (much easier on the eyes) and WHM has also been somewhat reorganized to make things easier to find. Everything is still basically in the same place; you’ll just find more sections with shorter lists of operations in each.
If you are experiencing anything odd with your server, please open a support ticket with us right away. Our technicians will be happy to trouble-shoot and repair your cPanel 11-related issue promptly.
DCSN Team