7:51 AM: COMPLETED – Good morning! The billing & support area upgrade is complete. A previous issue with support response emails not being sent has also been resolved; the system is sending emails as it should be.
If you experience any issues or have any concerns, please contact us at your convenience at support@dcn911.com. Thank you!
Have a great day! :)
## DC Service Network Team
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Good morning!
We are upgrading our billing & support software at https://www.dcn911.com/support/ this morning.
If you have any support issues, please send an email to us at support@dcn911.com — we will still receive your request and respond to it ASAP. :)
The software upgrade should be done in about 1 hour. We’ll update you when it is complete. :) Thank you!!