DCN911.COM Off-Network Support » General http://dcn911.com/updates Off-Network Support Portal for the Customers of Door County Networking and Agile Hosting Sat, 01 May 2010 08:54:10 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 [Complete] Billing/Support Center being upgraded http://dcn911.com/updates/2009/04/17/billingsupport-center-being-upgraded/ http://dcn911.com/updates/2009/04/17/billingsupport-center-being-upgraded/#comments Fri, 17 Apr 2009 09:32:16 +0000 Agile http://dcn911.com/updates/?p=82 UPDATE – COMPLETE. The upgrade process went very smoothly; new system looks and works great! There are still some minor design and layout tweaks we’ll be making, but functionally everything is intact and working. :)

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We are upgrading our billing & support center to WHMCS v.4 RC 2.

As with all Release Candidate software, it is likely to harbor a bug or two… please let us know if you encounter any bugs/oddities so we can notify the script developers to have it fixed!

We are upgrading to v.4 a little early (rather than waiting for the stable release) because v.4 has some features that we really need for our business and clients, that aren’t present in 3.8.2.

For those who are wondering, YES, we wholeheartedly recommend WHMCS. It has worked great for our needs thus far — much, much better than Modernbill ever did. :)

If the desk is hideously broken or you are unable to login, please shoot us an email at support@dcn911.com and it will still be paged through to our on-duty technical staff. We will be happy to assist you via plain old email. :)

-DCSN Support Team

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